E-commerce development · Jeddah & across KSA

Online stores and marketplaces that make buying straightforward.

Storefronts, B2B marketplaces and ordering systems connected to your catalogue, payments, POS and fulfilment, so the customer experience and the back office work as one.

Our approach

A storefront is only as good as what sits behind it.

Product data, stock, payment, delivery and customer service all decide whether someone completes an order. We design the storefront and its operational connections together.

That means what the customer sees online is always backed by what your business can actually deliver, and your team is not reconciling orders by hand at the end of the day.

What you receive
  • Customer journey and catalogue structure
  • Storefront and checkout design
  • Payment, POS and fulfilment integrations
  • Admin tools for products, orders and customers
  • Analytics set-up and an improvement plan
Discuss your store

The business case

Commerce problems worth fixing

Problem 01

Shoppers abandon at checkout

Too many steps, surprise costs or missing payment options. We simplify and add the methods your customers expect.

Problem 02

Online and in-store don’t agree

Stock and orders are managed separately. We connect the storefront to POS and inventory.

Problem 03

B2B buyers still order by WhatsApp

Your trade customers need pricing, availability and reorders online. We build the portal they will use.

Problem 04

Peak periods break the process

Promotions or seasonal demand overwhelm manual steps. We automate the parts that buckle first.

Who it’s for

Who we build commerce for

01

Retail and lifestyle brands

Direct-to-consumer stores with a fast, trustworthy checkout.

02

Wholesalers and specialist traders

B2B marketplaces with detailed listings, quotes and account pricing.

03

Restaurants and hospitality

Ordering connected to Clover, Square and the kitchen, online or by phone.

04

Businesses moving offline sales online

A first digital channel that works with existing stock and staff.

Capabilities

Commerce capabilities in detail

Storefronts and checkout

Focused shopping journeys that earn trust.

  • Fast, mobile-first product and category pages
  • Clear delivery, returns and pricing information
  • Local payment methods through your chosen gateway

B2B marketplaces

Specialist trading platforms like CaratX.

  • Detailed listings with rich filtering
  • Buyer and seller accounts and workflows
  • Quotes, custom orders and account pricing

Ordering and POS integration

One flow from order to fulfilment.

  • Clover and Square integrations
  • Phone and AI-voice ordering for restaurants
  • Inventory and order sync across channels

Measure and improve

Decisions based on how customers actually buy.

  • Conversion and funnel analytics
  • Search and merchandising improvements
  • A prioritised optimisation backlog

Want online orders to flow straight into the systems you already run?

Plan your commerce build
CaratX diamond marketplace listing page

In practice · CaratX

Wholesale jewellery runs on trust and detail.

Wholesale jewellery trading depends on trusted discovery, accurate product presentation and workflows that suit a specialist B2B market.

We developed a Laravel marketplace that gives buyers and sellers a focused way to search and evaluate diamonds, gemstones and jewellery.

  • Laravel
  • Marketplace
  • B2B commerce
Read the CaratX case study

How we deliver

From catalogue to first order

  1. Assess

    Customers, catalogue, operations and what a good conversion looks like for your business.

  2. Design the buying journey

    Storefront, product pages and checkout, prototyped and reviewed before build.

  3. Connect the operation

    Payments, POS, stock and fulfilment integrations, tested end to end with real orders.

  4. Launch and optimise

    Go-live support, then measured improvements to the steps that cost you orders.

Commerce platforms and integrations

  • Laravel
  • Next.js
  • Payment gateways
  • Apple Pay
  • Clover
  • Square
  • Catalogue APIs
  • Analytics
  • CRM
  • ZATCA invoicing

Why ArrowTech

Why ArrowTech for e-commerce

Commerce plus operations

We build the storefront and the systems behind it, including POS, invoicing and fulfilment workflows.

Saudi buying habits in mind

Bilingual storefronts, local payment preferences and ZATCA invoicing are part of the plan, not afterthoughts.

Proven marketplace engineering

Our engineers built CaratX, a specialist B2B marketplace for diamonds, gemstones and jewellery.

Relevant work

Commerce and ordering projects we have delivered.

A diamond marketplace, restaurant ordering connected to Clover and Square, and a production ERP with POS and invoicing.

All case studies
CaratX diamond marketplace listing page
Web & commerce

CaratX

Diamond wholesale marketplace built in Laravel.

  • Laravel
  • Marketplace
  • B2B commerce
Read case study
Transflo AI voice agent dashboard
AI & automation

Transflo

AI voice agent that answers restaurant calls, takes orders and handles reservations.

  • Retell AI
  • OpenAI
  • Twilio
  • Make.com
Read case study
Wristband production line, illustrating the manufacturing operation the ERP supports
Enterprise ERP

Wristband ERP Suite

Multi-tenant ERP for wristband and badge manufacturing, from order intake to ZATCA invoicing.

  • Next.js
  • TypeScript
  • Supabase
  • POS
Read case study

Client feedback

Retail and trade clients on working with us.

A Saudi jewellery client valued the team’s availability, support, flexibility and timely delivery across web and mobile.
Project Lead, Jewellery BrandClient review
A founder valued the support from the initial brief through completion, alongside quick technical issue resolution.
Founder, Suppliers Key · VerifiedClient review
A wholesale-trader director recognised fast responses, available expertise and a working app with only minor refinements needed.
Director, Wholesale Traders Newcastle · VerifiedClient review
A product owner highlighted frequent updates, strong availability and high-quality delivery at a considered cost.
Owner, PixsleClient review
A general manager valued a responsive team that continued proposing ideas until the requirements were satisfied.
General Manager, Tailoring Business · VerifiedClient review

FAQ

What to know before building a store.

Questions about platforms, payments or POS? We’re happy to talk them through.

Ask about e-commerce development
Do you build on Shopify or custom platforms?

We recommend based on your needs. Standard retail often suits an established platform; specialist B2B trading, complex pricing or deep integrations usually justify a custom build in Laravel or Next.js.

Which payment methods can you support?

We integrate with the payment gateway you choose and plan for the methods your customers expect, such as mada cards and Apple Pay, subject to that gateway’s support.

Can online orders sync with our POS?

Yes. We have connected ordering to Clover and Square, and can integrate other POS systems that offer an API.

Will invoices be ZATCA compliant?

Where your store issues invoices in Saudi Arabia, we plan for ZATCA e-invoicing requirements as part of the build.

Can you take over an existing store?

Yes. We start with a review of the current platform, its integrations and its analytics, then agree whether to improve it or rebuild.

Contact ArrowTech

Ready to sell more, with less manual work?

Tell us what you sell, who buys it and how orders are fulfilled today. We’ll suggest the right platform and a practical first release.

Head office in Jeddah. Working with teams across Saudi Arabia and the GCC.

41503 - Palestine Commercial CenterJeddah, Saudi Arabia(+966) 12-617-7177info@arrowtech.sa